Orders are typically processed and shipped from our warehouse within 2 business days. Delivery to your doorstep generally takes between 6-8 business days. International deliveries to certain regions may take 10-15 business days. Specific delivery details will be provided in your confirmation email.
Delivery Times by Region
- North America: Orders typically arrive within 6-8 business days after shipment.
- Europe, Australia & New Zealand: Delivery usually takes 6-8 business days.
- Asia, South America & Africa: Customers should expect an average of 10-15 business days.
These delivery estimates are based on our experience with fulfillment partners across various regions. Transit times may vary due to customs processing, remote locations, inaccurate address information, or other factors beyond our control.
🚚 We offer Free Worldwide Shipping on all products.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number should become active within 48 hours of receiving the email. If you have not received a tracking update within 2 business days, please contact us.
Please note that extenuating circumstances (such as carrier delays or weather) may cause your order to take longer than the estimated delivery date. This date is an estimate based on historical data and is not a guarantee.
Multiple Item Orders
To ensure free shipping and maintain low prices for our customers, items in the same order may be shipped in multiple packages. Do not worry; the rest of your order will arrive shortly.
Damaged Products
Crochet Patterns will replace items damaged during the shipping process. If you receive a product that is non-functional due to shipping damage, please contact our Customer Service team within 3 business days of receipt.
Lost or Stolen Orders
Crochet Patterns is not directly responsible for lost or stolen items that have been confirmed as successfully delivered by the carrier.
However, we understand the frustration of missing orders and will do our best to assist you. If your order has not arrived within 25 business days beyond the maximum estimated delivery date for your location, please contact us:
- Orders under $50: A one-time store credit of equal value will be issued to replace the order.
- Orders over $50: At our discretion, we may require a signed affidavit confirming non-receipt before issuing a store credit or refund.
By finding a middle ground, we aim to keep shipping costs free while providing excellent service. We appreciate your patience and understanding regarding factors outside the control of Crochet Patterns.
Return Policy
For detailed information on return options and procedures, please refer to our [Refund Policy].